Shipping policy

Where we ship
We currently ship within the United States only.

When orders ship
We ship orders once a week, every Monday. Orders placed after Monday's shipment goes out will ship the following Monday. If Monday falls on a holiday, we'll ship on the next business day. Subscription orders follow the same Monday shipping schedule.

Shipping rates
Standard shipping is a flat $5 per order. Subscription orders of 24-packs ship free. Shipping costs are shown at checkout before you pay.

Local pickup and delivery
Local pickup is free at our brewery, 1085 Baxter St, Athens, GA 30606. Pickup orders are usually ready within 24 hours, and we're open Tuesday to Saturday, 11 am to 5 pm. Please bring your confirmation email when you collect your order. Local delivery is also available for $5 in the Athens area. If your address qualifies, local delivery and pickup will appear as options at checkout.

Tracking
Once your order ships, you'll receive a shipping confirmation email with tracking information when available.

When your order arrives
Our kombucha is unpasteurized and full of live cultures, so please refrigerate it as soon as it arrives. It's normal for your order to arrive at room temperature. A little time out of the fridge while it's on its way won't affect your kombucha.

Damaged or missing items
Please inspect your order when it arrives. If anything is damaged, missing, or incorrect, email us right away at sales@figmentkombucha.com and we'll make it right. See our Refund Policy for details.

Questions
Contact us at sales@figmentkombucha.com or +1 706-850-3339.